In view of the current circumstances, we have reassessed our already very strict standards in handling food, cleaning and disinfection. We take the necessary precautions to protect not only your health, but also that of your fellow travelers and our employees and of course for ourselves. Together with your personal responsibility, all measures taken ensure the safety of all of us. Our concept has already proven itself well since June 25, 2020!
As a Matter of Course:
- Specialized hygiene training for our employees in all areas
- Check-in: distance rules, special information on the applicable regulations
- Generous number of hygiene dispensers in all public areas
- Berghof cuisine - our service employees keep the specified safety distance - as far as possible - and work with face masks if this is required by law. The distances between the tables are observed according to all rules.
- Crystal Spa with saunas and pools: The mandated minimum distance applies here again, we ask you to comply with the legally prescribed number of people. The very extensive pool hygiene law guarantees the best possible protection.
- The frequency of the cleaning cycles has been increased - this applies in particular to the disinfection of all surfaces. In the rooms as well as in the public areas such as the reception, the elevators, the lounge and bar, the spa areas, the surfaces are additionally cleaned and disinfected several times a day. We only use approved disinfectants and cleaning products
- Extended disinfection measures for an intensive and thorough cleaning of the rooms requires more time. We therefore ask for your understanding that check-in on the day of arrival can only be guaranteed from 5 p.m. So our cleaning team has more time and you have more sense of security.
- A trained Covid officer directly in the hotel ensures that all requirements are correctly implemented.
- Take care of yourself, take care of us - not just a slogan!
The 3-G rule currently applies in Austria - access to hotels and restaurants is therefore only possible for those who have been vaccinated, those who have recovered and who have been tested.
In the hotel we offer antigen tests for all guests directly on site.
In addition, we adhere to all the requirements of the Austrian federal government. You can find more information here: www.sichere-gastfreundschaft.at
Your in-house contacts:
Ann-Marie Dengg
Anna Dengg
Alexandra Reinprecht
For all of us this situation implicates exceptional circumstances. We're learning to handle it together. Let's help one another to stay safe and healthy
With warm regards from the mountains
The Dengg family with the Berghof team
