Important information
Booking info &
cancellation conditions
- The stated prices are in Euros and are per person and night incl. gourmet board, excl. local tax (€ 1.80 per person and night)
- Short stay surcharge: € 10 per person and night for up to 3 nights
- Prices for double rooms for single use upon request
- Dog: € 22 per day (not incl. food). We ask that you not bring your four-legged friend in the dining rooms and in the Crystal Spa & Sports
- Check-in from 3:00 pm, check-out by 10:00 am (shower and changing facilities available)
- Forms of payment: cash, EC card, Visa, Mastercard
- The Austrian hotel contract conditions apply
- European travel insurance.
General cancellation conditions for direct bookings with adjustments for Covid-19
From January 9 2022 until November 2022
- Up to 14 days prior to arrival: free cancellation
- Up to 7 days prior to arrival: 50 % cancellation fee
- Less than 7 days prior to arrival: 80 % cancellation fee
From December 2022
- Up to 2 months prior to arrival: free cancellation
- Up to 2 months to 14 days prior arrival: 50 % cancellation fee
- Up to 14 days prior arrival: 80 % cancellation fee
- No-show or early departure: 100 % cancellation fee
Should the Covid-19 pandemic lead to local or personal travel restrictions (travel warning with a quarantine obligation from your country for the state of Tyrol; you yourself tested positive for Covid-19 – test results must be submitted, applies to those who tested positive with a travel companion; no skiing operation possible in Tux due to Covid-19), there are no cancellation fees up to 48 hours prior to arrival.
P.S.: in Austria, the “2G rule” (vaccinated or recovered) applies to accommodations in a hotel since 11.8.2021 until further notice. The 2nd vaccination must not be older than nine months (from 01.02.2022 six months), otherwise a 3rd vaccination is necessary. The 2G rule applies to people 12 and older.
Additional services – charges apply
- Cosmetic, massage, & body treatments in the Crystal Spa & Sports
- Iron and laundry room for your clothes
- Tanning booth
- Billiards, video games, table soccer
- E-bike rental
- Overnight ski service, crystal glide finish
- Discount at ski schools and ski rentals
