Important information
Booking info &
cancellation conditions
- The stated prices are in Euros and are per person and night incl. gourmet board, excl. local tax
- Local tax: € 2,60 per person and night (from 15 years)
- Short stay surcharge:
- € 10 per person and night for up to 3 nights
- from 20.12.2025: € 12 per person and night for up to 4 nights
- Prices for double rooms for single use upon request
- Dog: € 25 per day (not incl. food). We ask that you not bring your four-legged friend in the dining rooms and in the Crystal Spa & Sports
- Check-in from 3:00 pm, check-out by 10:00 am (shower and changing facilities available)
- Forms of payment: cash, EC card, Visa, Mastercard
- Possible tax increases will be passed on
- The Austrian hotel contract conditions apply
- European travel insurance
- Surcharges:
Christmas 24.12.2025 € 100,- per person and € 50,- per child between 9 and 14 years of age
New year´s Eve 31.12.2025 € 110,- per person and € 55,- per child between 9 and 14 years of age
Easter Sunday 05.04.2026 € 75,- per person and € 35,- per child between 9 and 14 years of age
General cancellation conditions for direct bookings
28.06.25 to 20.12.25
- up to 1 months before arrival: can be cancelled free of charge
- from 1 months to 2 weeks before arrival: 50% cancellation fee
- from 1 weeks before arrival: 80 % cancellation fee
- No-show or early departure: 100% cancellation fee
20.12.25 to 03.05.26
- up to 2 months before arrival: can be cancelled free of charge
- from 2 months to 2 weeks before arrival: 50% cancellation fee
- from 2 weeks before arrival: 80 % cancellation fee
- No-show or early departure: 100% cancellation fee
Additional services – charges apply
- Cosmetic, massage, & body treatments in the Crystal Spa & Sports
- Iron and laundry room for your clothes
- Tanning booth
- Billiards, video games, table soccer
- E-bike rental
- Overnight ski service, crystal glide finish
- Discount at ski schools and ski rentals
