Important information
Booking info &
cancellation conditions
- The stated prices are in Euros and are per person and night incl. gourmet board, excl. local tax (€ 1.80 per person and night)
- Short stay surcharge: € 10 per person and night for up to 3 nights
- Prices for double rooms for single use upon request
- Dog: € 22 per day (not incl. food). We ask that you not bring your four-legged friend in the dining rooms and in the Crystal Spa & Sports
- Check-in from 3:00 pm, check-out by 10:00 am (shower and changing facilities available)
- Forms of payment: cash, EC card, Visa, Mastercard
- Possible tax increases will be passed on
- The Austrian hotel contract conditions apply
- European travel insurance
- Surcharges:
Christmas 24.12.2023 € 80 per person and € 40 per child between 9 and 14 years of age
New Year's Eve 31.12.2023 € 90 per person and € 45 per child between 9 and 14 years old
Easter Sunday 31.3.20243 € 70 per person and € 35 per child between 9 and 14 years of age
General cancellation conditions for direct bookings
15.04. until 01.05.23, from 24.06. until 16.12.23
- Up to 14 days prior to arrival: free cancellation
- Up to 7 days prior to arrival: 50 % cancellation fee
- Less than 7 days prior before arrival: 80 % cancellation fee
- No-show or early departure: 100 % cancellation fee
from 16.12. until 01.05.24
- Up to 2 months prior to arrival: free cancellation
- Up to 2 months to 14 days prior arrival: 50 % cancellation fee
- Up to 14 days prior arrival: 80 % cancellation fee
- No-show or early departure: 100 % cancellation fee
Additional services – charges apply
- Cosmetic, massage, & body treatments in the Crystal Spa & Sports
- Iron and laundry room for your clothes
- Tanning booth
- Billiards, video games, table soccer
- E-bike rental
- Overnight ski service, crystal glide finish
- Discount at ski schools and ski rentals
